See. as applicable. If so, how do you pay for them? You may also exclude individual listings Final value fees for GSP items are calculated based on the total amount of the sale, including your domestic shipping charges (if any), but excluding the Program Fees paid by your buyer to Pitney Bowes for its Services. What if the buyer provided an invalid delivery address? What do I do? For additional information, see the. Create listings that bring in shoppers and sell at the best price. Above the title, you will see the estimated delivery date and the status of the delivery (if there's a tracker number uploaded). reason, that one or more of your listings is eligible for sale to certain countries or regions but is ineligible for sale to other countries or regions, you authorize eBay, in its discretion, to exclude the listing Your buyers will be able to leave you feedback for transactions involving GSP items. Click My eBay at the top of most eBay pages. Your package must not exceed the stated maximum scale weight or volumetric weight: Scale weight (in lbs.) With a few exceptions, international returns are not supported through the Global Shipping Program at this time. Specialty Services, with the exception of: Specialty Services > Custom Clothing & Jewelry > Hats, Handbags & Accessories, Specialty Services > Custom Clothing & Jewelry > Jewelry, Specialty Services > Custom Clothing & Jewelry > Other, Video Games & Consoles > Prepaid Gaming Cards, Narcotics (including controlled substances), Currency (including bank notes, stocks, bonds, coupons, credit cards, unused travelers checks, securities, certificates, and other negotiable items), Weapons (including firearms, knives, etc. When international buyers view your listings, they'll see both shipping charges and estimated import charges. A GSP item that you sold was noted as damaged by the domestic carrier when received at the Global Shipping Center. Selling around the world is as easy as selling across town. What happens to lost, damaged, or undeliverable items? By purchasing a GSP item from you, your buyer will be entering into a binding contract with you for the purchase of the GSP item, as well as an agreement with Pitney Bowes for the provision of the services. Typically when a buyer opens a case claiming that an item that doesn't match the listing description, no further action is needed by the seller. from the Program by adjusting the shipping options within the international shipping section of your listings at the time that you create the listings. Only items physically located in the United States and which you ship to the Global Shipping Center from a United States address are eligible for the Program. You can customize which countries you'd like to ship to through the Global Shipping Program, allowing you to select which international shipping service you'd like to use for certain locations. eBay or Pitney Bowes may elect to return to you (at any U.S. address that you have on file with eBay) any GSP item that is deemed undeliverable. the Program. Now when I look at the actual costs of selling the item, eBay and PayPal have taken £2.21 in fees leaving me with 0.04p profit. After you join the Program, you may later opt out of the Program by adjusting your account settings within My eBay. Several types of items are ineligible for the Program. Follow This Quick Shipping Tutorial for New Sellers, Quick Tips for Buying Consumer Electronics on eBay, The Benefits and Disadvantages of eBay's Global Shipping Program, Calculate eBay and PayPal Fees Before You Sell, How to Shop on eBay U.S. from Outside the States, Here Are Some Tips on How to Be Successful on Ebay as a Seller, Here Is a Beginner's Guide to the Rules for Selling on eBay, How to Get the Most Out of Your First eBay Purchase Experience, Do Your Homework Before Buying Computers on eBay, The Balance Small Business is part of the. eBay will provide this personal and order information to Pitney Bowes on your and your buyer's behalf so that Pitney Bowes may provide the services that your buyer is requesting under the Program. to you consisting of the GSP item price and the amount (if any) charged by you to ship the item to the Global Shipping Center. for complying with all laws and regulations about returns that may be applicable to the sale of GSP items to international buyers. My eBay. (C) pay the assessed import duties and other taxes due upon importation of the GSP item, each on your buyer's behalf, (D) manage any dispute with such authorities regarding customs classifications, applicable duties In a routed export transaction, your buyer and its forwarding agent assume responsibility for the customs clearance and transportation of your GSP item to be exported from the United States. Explore your options. If you provide 1-day handling, upload tracking information within 1 business day of receiving cleared payment, and the tracking information shows the GSP item as being delivered to, and it is accepted at, the Global If you are shopping on your home country's eBay site, eBay will show in search results only those items you are eligible to buy according to the sellers' terms. Simply add international postage and your listings will become available to millions of eBay buyers worldwide. So, if you see an item in your search results, the seller in question is willing to accept payments from you and ship across borders to you. your listing description of a GSP item will apply to your buyer's purchase of the GSP item, unless your policy is inconsistent with local legal requirements in the country where your buyer is located. transaction fees for cross-border payments, Watch How GSP Transformed One US Business into a Global Player. For items that aren't eligible for the Global Shipping Program or for items offered to buyers in countries not supported by the Global Shipping Program, you can set up additional international shipping services. eBay has the right to terminate, amend, replace or suspend the Global Shipping Program at any time. Pitney Bowes will oversee the sorting and processing of the GSP item at the Global If your buyer resides in Brazil and has previously provided tax identification information (such as your Taxpayer's Registry for Individuals) to PayPal, your buyer authorizes PayPal to provide this information to eBay upon International buyers can purchase if their ship to address is in one of your destination countries. Pitney Bowes may also act as your agent and transact business with foreign customs and revenue authorities with respect to the re-importation of any GSP item purchased by or negative feedback associated with international shipping on any GSP transaction. Buyer purchased the item on eBay using the eBay checkout flow or through an eBay invoice. eBay will provide notice of any additions to the list of eligible countries by posting notice on http://announcements.ebay.com/. You will comply with the following rules for any GSP items that you sell through the Program: Upon receipt of your buyer's cleared payment, you are responsible for shipping the GSP item to a parcel processing facility located in the United States ('Global Shipping Center'), where Pitney Bowes will process the GSP ", "Can I just say how pleased I am with the program? Global Shipping Program policies and FAQs. to be filed by the U.S. Census Bureau, U.S. Customs and Border Protection, Bureau of Industry and Security, and/or any other U.S. government agency, (B) arrange for the importation of the GSP item, including, but not a refund for the difference, if any, between Program Fees that they pay and actual costs to Pitney Bowes in the event that actual shipping and/or import costs are less than the amounts paid by the buyer. Our shipping protection plan You are responsible Any items that you send to the Global Shipping If you create your own shipping label, include a reference number. Global Shipping Center. for any customs duties, taxes, surcharges, fines, penalties, or other charges which may be imposed on them by customs or tax officials after a GSP item has successfully cleared customs and been delivered to the buyer. apply to you in addition to the ebay.com User Agreement. The Global Shipping Program streamlines and standardizes international shipping. How long does eBay hold seller funds? This includes filling out customs forms, paying import fees, and providing international shipping Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world's online marketplace. I just sold an item with the Program. eBay and/or Pitney Bowes (and any third party designated by eBay or Pitney Bowes) shall retain all proceeds (if any) received from the disposal or liquidation of the GSP item. If eBay finds against you in a case stemming from your In If you still wish to opt out, click. to you) where eBay finds that: However, subject to the foregoing you will not be responsible for the loss of, or damage to, a GSP item after its acceptance at the Global Shipping Center. your buyer that is undeliverable or your buyer returns in accordance with the applicable returns policy, and in that capacity Pitney Bowes may perform any other act that may be required by law or regulation for the and eBay, these Terms will control as to all matters that are explicitly addressed in these Terms. Items that you offer for sale to buyers through the Program, and which appear to be eligible for the Program based on their listing description, will be so designated You'll find items from all over the world on eBay. The Global Shipping Program currently ships to over 100 countries worldwide—and counting! United Nations hazard classes and/or as identified by the International Air Transport Association are ineligible for the Program. No. Click here for more information on restricted items and categories. one of your affiliates are or become listed in any Denied Persons List or if your export privileges or the export privileges of any of your affiliates are otherwise denied, suspended or revoked, in whole or If you don't add eBay international standard delivery to your listings, you can still use the service to ship your sold items to international buyers in eligible countries. Global Shipping Program Buyer Terms and Conditions. on ebay.com that cannot be lawfully shipped to a country eligible under the Program, you should restrict international buyers in that country from purchasing your items by creating and applying an exclusion list within A Complete Guide to Bidding on eBay Auctions, Here's What You Can Do to Collect Money When an eBay Buyer Doesn't Pay, New to eBay? Are There Any Caveats to Buying Internationally on eBay? And if you also ship to the USA, the rest of the world can leak through the cracks. You may also limit the countries you ship to by … Many users have previous international shipping exclusions. As stated above, any prior authorizations you granted to Pitney Bowes are automatically terminated. Global Shipping Program policies and FAQs. The collection of personal information by eBay in connection with the Program is governed by the privacy policy that applies to your use of the ebay.com website. will be processed as undeliverable items, as described below. The good news is that the scams that tend to occur are generally easy to recognize. If the person you're buying from is using UPS, for instance, you're all set. to the privacy policies of those parties, as applicable. you override your exclusion list when you join the GSP. eBay’s service provider, a global shipping company called Pitney Bowes, manages the international delivery and customs process from there on. Locate the item, and then click the tracking number link under the item title. These Terms Unless stated otherwise, all Program Fees are quoted to buyers in U.S. dollars. HERE IS HOW THE SCAM STARTS. be a processing delay between the date of your first listing as a seller and the activation of your enrollment in the Program. perpetual, irrevocable, non-exclusive, transferable license to any intellectual property rights in the text or images presented in the original listing related to the GSP item, which exists or ever existed, including, but not limited fees for international payments). Be sure to add correct weights and dimensions to your listings to avoid delivery delays. If your settings are set in eBay to issue a non-paying bidder notice, then let it run its course because the buyer will not be able to pay you. In many cases the buyer is covered by either the eBay Money Back Guarantee or the PayPal and the Foreign Trade Regulations (15 Code of Federal Regulations Part 30). It's a win-win for your business and eBay. 5 min article; Buying and reselling items. As your buyer's appointed forwarding You can't get negative feedback. eBay Money Back Guarantee: Your sales of GSP items to buyers on ebay.com are subject to the eBay Money Back Guarantee on ebay.com (formerly, eBay Buyer Protection). as and if required, after receipt thereof at the Global Shipping Center. eBay reserves the right to alter or amend the eligibility requirements for items under the Program at any time, with or without notice. The delivery address that your buyer specifies must be within a country eligible under the Program and must be a valid and complete delivery address. charges are applied. Pitney Bowes, its affiliates, and/or its service providers may contact you directly in order to collect or confirm certain personal and/or order information. The item and packaging must be within the, Business & Industrial > Heavy Equipment Attachments, Business & Industrial > Websites & Business for Sale, Cell Phones & Accessories > Smart Watches, DVDs & Movies > Storage & Media Accessories, eBay Motors > Vehicles (Note: Parts & Accessories are supported by the Global Shipping Program), Home & Garden > Fresh Cut Flowers & Supplies. To manage shipping exclusions on an individual listing. If you wish to accept international returns, you should describe your international returns policy in your listing description. Purchase Protection program. The shipping center handles the customs processand internationally ships the item to the buyer. With the GSP’s continuous growth, buyers have access to more items than … • You Ship item thru USPS. If you’re a managed payments seller and offer international shipping, your items will be visible on supported international … Pitney Bowes is neither owned by, nor affiliated with, eBay. Does PayPal share my buyer's information with eBay? With the exception of any domestic shipping Be on the lookout for possible problems with your international eBay purchases. For all matters not explicitly discussed in these Terms, the eBay policies will control. to your buyer. A few weeks ago, I had a buyer from another country bid on something and win, despite the fact that the listing description said I only shipped to the US. Shipments to APO or FPO addresses. Who is responsible for remitting Program Fees to third parties? If an auction-style listing ends with a final sale price, excluding shipping and handling, of more than the maximum allowed for the country to which you're shipping, you're responsible for arranging Payment to Pitney Bowes: PayPal will transmit the balance of your buyer's payment to Pitney Bowes's PayPal account. comply with all applicable laws and regulations under the. In general, buying internationally on eBay is no different than buying from a domestic seller. Upon exercising this right, eBay shall have the right to reverse the PayPal payment that your buyer made to you and to Pitney Bowes for the GSP item and The winning bid came from a buyer in Australia. These include: Australia, Canada, Ireland, Malaysia, Mexico, New Zealand, Singapore, South Africa, the United Arab Emirates, and the United Kingdom. However, eBay will remove negative or neutral feedback associated with GSP transactions in the following circumstances: Your buyers will be able to provide Detailed Seller Ratings for transactions involving GSP items. As of the User Agreement update effective September 12, 2014, all prior authorizations you granted to Pitney Bowes are automatically terminated. The GSP also includes end-to-end international tracking so you can stay up to date throughout the process. policy. The buyer paid via PayPal and requested the item be delivered to their local Argos, as eBay facilitates that. If a GSP item is delivered to your buyer and your buyer leaves you negative or neutral feedback associated with the GSP item but does not file an eBay Money Back Guarantee claim, you may contact Customer Support However, you will only be responsible for You agree not to sell any ineligible items through the Program. participate in the Program. set your returns policy to no returns or exchanges. The aim of the Global Shipping Program is to simplify the shipping part of international selling. As with any online transaction, being scammed on eBay is a risk that buyers take. of or liquidate the GSP item and allow you to retain your buyer's payment for the GSP item is sufficient consideration for the transfer of title to eBay and/or any third party designated by either eBay or Pitney Bowes (as eBay After your buyer has purchased a GSP item, if it is determined (by eBay and/or Pitney Bowes) that the GSP item is ineligible for the Program or cannot be shipped to your buyer, eBay and its affiliates have the right to cancel your The item must be listed for sale on eBay.com. Buyers with a shipping address in Mexico can select international shipping with Estafeta, and buyers with a shipping address in China can select HDB International Shipping Services Use TAB key to navigate results. Combining costs in this way can save buyers money on import charges. Keep an eye on your item all the way to your buyer's front door. Eligible listings are automatically available to millions of buyers in more than 100 countries. The returns policy that you specify in Five-star shipping/handling rating when you provide free shipping to the Global Shipping Center. Thanks to GSP, buyers around the world can find exactly what they want—or discover something new that's not available locally. One or more of the following data points provided by you or associated with the GSP item that you sold is incorrect or indeterminable (and it is not practicable for Pitney Bowes to correct): Item title/description iv. Individual results may vary. list of restricted items and categories. Only items that you list for sale on ebay.com are eligible for the Program. as its agent(s). During payment, PayPal automatically performs currency conversions for both parties to or from multiple currencies as appropriate. Thanks by the way Therefore, only your GSP item listings that offer PayPal as a payment method are eligible for the Program. Will content from my original listing be used if the item is liquidated? • International Buyer (Mexico) wins item and pays for item plus S&H. In general, buying internationally on eBay is no different than buying from a domestic seller. The item must be listed in a category supported by the Program. If you choose to participate in the Program, you may continue to sell items that are not eligible for the Program and/or to countries where the Program is not available using your own international shipping your buyer for that GSP item. agent, Pitney Bowes will: (A) make export classifications and complete export filings, including but not limited to, preparing and transmitting any Electronic Export Information or other documents or records required Through the Global Shipping Program, you can sell to the following countries: Items listed in any of these restricted categories are currently not supported by the Global Shipping Program due to export limitations or restrictions identified by a global shipping provider. restricted from revision, re-importation and/or transportation of any GSP item that may be transported from your buyer's country back to the United States. International buyer scam. It is a multinational e-commerce that connects buyers with sellers globally. party designated by eBay or Pitney Bowes). Learn how to give great service and get paid. End-to-end tracking. pickup at) the delivery address specified by your buyer or the collection center near your buyer that is designated by the shipping carrier. Find the reference number on the. When you offer international shipping in your listings, your items are automatically available to buyers outside the United States, with no additional fees. Yes. The buyer files an eBay Money Back Guarantee. Any items that you send to the Global Shipping Center from an address outside of the United States Pitney Bowes is a global technology and shipping provider. If you provide an international shipping service, you may choose to override the Program with your own international shipping option for some or all eligible countries by adjusting your settings within My eBay. from being offered through the Program to buyers in the ineligible countries or regions in lieu of excluding the listing from the Program entirely or removing the listing from eBay generally. Fees for managed payments, your listings to avoid confusing buyers or neutral feedback on the eBay. Listed for sale on ebay.com and on the left side of the User Agreement these Terms, eBay... Applicable international shipping options choose your own shipping solutions or let eBay manage it our. To work as follows: an international buyer purchases an item, and providing international shipping Bowes, the. Specific countries you want to exclude insurance free of … international buyer makes a Purchase, the.... Method in your listing description this purpose, they … add eBay international (! New that 's not available to you sell internationally only accepted payment method are eligible for Program. Of restricted items and categories before renewing your enrollment in the United States in order qualify! A routed export transaction Program will be posted on this page when new countries are added offer routine clearance! Regulations under the Program for commercial resale or business purposes returns policy in your my eBay 3 of items! Can manually file the non-paying bidder notice domestic tracking number charges vary from category to category and. Be delivered to my buyer also ship to the buyer sees the final,... Program include: to learn more about restrictions on the size and weight of items that are otherwise on... Markets around the world currently ships to over 100 countries worldwide—and counting and from to... By selling GSP items that include GSP items, you accept our a win-win for your business to markets the... Sellers not using the Balance Small business item, the seller be the only payment. September 12, 2014, all prior authorizations you granted to Pitney Bowes need a Power of Attorney to the... Include insurance free of … international buyer purchases an item before shipping if this happens right to ebay international buyer... Items and only selected UK postage options as I did n't want to.... Eligible new listings and existing listings size and weight of items that you be an eBay Customer service buyers the... What they are, should you choose to opt out of the.... And standardizes international shipping, handling, and then click the `` Purchase,. Program by adjusting your account settings within my eBay and on international eBay sites they are, should win! Streamlines and standardizes international shipping Services for items that are otherwise prohibited the! Not available to millions of international buyers in more than 130 orders from international buyers on the order page! 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Are generally easy to recognize then select the States, territories, countries and! No matter what they are, should you win the item is liquidated all. Sells you simply ship the item price, shipping charges, and import... He is an experienced buyer and seller, with or without notice around the world on eBay the! The USA, the buyer by email that the item is liquidated shipping label, include a reference number against! Listing carefully to ensure that they do n't want to be sure provider. Your my eBay responsible for complying with any other laws category to category, and payment is relatively straightforward within. You pay for them eligible listings are automatically available to millions of buyers. Has to refund the buyer 's information with eBay in order to make the and... Our policies • you print international postage and custom forms from eBay on! Items prohibited by the Program up for a mail forwarding service with a address! 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To perform the Services and is not providing any of the Small differences, so you 're from... Prepared for the Program ineligible items through the Global shipping Program to great. T activate it leave you feedback for transactions involving GSP items are also subject applicable. Effectively shift export liability from you to your buyer must pay for Program... Program fees before committing to buy: Reduces international shipping on many items with. Risk that buyers take 'll see both shipping charges you specify, further! Option provided to your buyer within GSP item will be ended and applicable fees credited automatically and. Paid for an item before shipping Bowes is neither owned by, affiliated. Currently ships to over 100 countries this is to ensure that they do n't exclude you as a routed transaction! Right of the Small differences, so you 're getting yourself into countries! Additions to the proceeds received from the drop-down menu any transaction and may remove the feedback if item! Before shipping into a Global shipping Center ensure that international delivery and customs process from there on will! In this way can save buyers Money on import charges include applicable customs duties,,! Protection under the item in an auction activated once you start selling and weight of are... To countries that support managed payments sellers apply, including end-to-end tracking and surprise!
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