I thought the pricing was good, given that they had no data caps and the Wi-Fi speeds were excellent, among the best I’ve had on a long haul flight. I got a Herschel one when flying the standard (annoying) seat on the Dreamliner. 10/31 VS139 London to New York departing 12:30PM arriving 4:20PM. Virgin Atlantic’s A350-1000 Upper Class. Also, Virgin needs to improve their cheese platter soon; that same selection has been running for years – and it is so disappointing with its mediocre pieces when you can source incredible dairy products both in the U.K. and the U.S. Again, new seat is a clear improvement, but design process seems rushed – and we have ended up with something that not quite meets my expectations as for functionality and innovation. Shortly thereafter the cabin door closed, and Caragh announced that there were 314 passengers onboard (for anyone wondering, there are 335 seats, and all Upper Class seats were taken) — I always find it interesting that Virgin Atlantic announces the passenger count. On all their other planes Virgin Atlantic has bars, while on the A350 they went for more of a lounge. But if you’re traveling with someone it’s not ideal, since you’re angled away from them. A social area called The Loft has also been implemented into Virgin Atlantic’s A350-1000, with lounge seating and … How To Redeem Virgin Atlantic Miles For A350 Upper Class. Lastly, the A350-1000 is one of my favorite planes in the sky. @Ben all else being equal, which would you recommend for a translation flight – Turkish 787 or virgin 350? I also had a cup of coffee to go along with, and in particular loved the mug it was served in. Good luck to them. change is the switch from seats facing inwards in a herringbone pattern Before I knew it the captain made his pre-landing announcement. It’s a good move ( as is the sparking wine offering rather than snob value champagne) Their cabins are impressive…and their crews/meals/etc are fantastic…world best. The tray table folds down from the side of the seat. They don’t go all the way. In what other commercial transaction will the seller claim to have the right to insist you use all the product or service you’ve bought? Even though I managed to fit comfortably enough with the tray table extended, I kept finding myself wishing I could push the tray back further. There’s a spa, hair salon, copious seating areas, a garden, a loft area, a sit-down restaurant… and more. Anyway, about 30 minutes after takeoff drink orders were taken. Duration: 7hr50min The white aisle-side panels might not have been the best choices, as they all already looked scratched up. If noise pollution from the “lounge” — is enough to have put me off. The cabin manager, Caragh, apologized that it was the first time on the plane for many of the crew members. So far so good. Limited Time Offer: Earn 100,000 Marriott Bonvoy points | Terms Apply. The video is… a lot to take in. I had trouble taking this review very seriously because it was pre-ordained – the wet kiss in the first paragraph made me gag. Not sure amenity kits are new for VS tho! New Virgin Atlantic Upper Class entertainment screen. My gosh they were all so lovely. Earn 75,000 Membership Rewards® points | Terms Apply. Some larger passengers simply can’t lower it! Required fields are marked *. Not quite a door, it supposedly provides some additional privacy. To the right of the seat was a storage shelf, though I didn’t love that it was exposed, not to mention it was a very small area. It doesn’t get much better. Boy was I excited to fly Virgin Atlantic’s A350-1000! In theory I could have booked this as a Delta SkyMiles award ticket, though there wasn’t award availability for our dates, not to mention the mileage cost would have been steep, and there would have been carrier imposed surcharges. The center seats are in a herringbone configuration, meaning they face the aisle. But on balance this is probably one of my new favorite transatlantic business class products. Great report. Except that for Virgin Atlantic this is no normal flight. When Virgin Atlantic unveiled Upper Class in 1984, the concept was revolutionary: the “bubble” upstairs in the Boeing 747 was transformed into a … @Lucky – any insight on why these new shoulder belts are showing up? The speed was good and the connection was consistent. The “middle of the middle” PE seats have oddly centered under-seat supports, which may restrict storage of larger bags. I then checked out the massive entertainment selection, including tons of movies and TV shows. I traveled in coach on VA for one of my first overseas flights ages ago and was wowed by their coach service, looks like I should give them another go. The other four are British Airways, Cathay Pacific, Etihad, and Qatar Airways, which was the launch customer for both the A350-900 and A350-1000. Two issues quickly became apparent, however. The Clubhouse is at Lounge complex H further into the terminal (yes, you do need to mix with the hoi polloi when passing the duty-free area I’m afraid!). About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. Virgin Atlantic went big on economy on the Airbus A350, so much so, that the new economy seats have larger entertainment screens than some of the older Upper Class seats on the Airbus A340, coming in at 11.5 inches with HD clarity and USB ports for charging! Every seat is window facing with adjustable moodlighting, an 18.5 inch screen, enhanced privacy and plenty of space and storage. A 32-inch television screen allows up to 8 passengers to pair Bluetooth headsets to the screen. Being stuck trying to sleep in what is essentially a flying bar for many hours sounds like my idea of hell. Talking of configurations, whatever happened to the odd criss-crossing 1 x 2 x 1 configuration that they introduced on the A330? Service was definitely a bit slower than one would hope, but that was clearly because it was the first time for much of the crew on the A350, and new planes take getting used to. The IFE screen is in HD and slides in and out of the seat in front – the choice was excellent, as you would expect from Virgin… there’s also a tail cam: It’s been well-documented that Virgin have had problems with their factory-installed table. 9 Aug 2019. I’m now LA-based, and fly all the Asian/Australian airlines. One of the big selling points of this seat is the “privacy divider”. I flew VS10, the A350 route from JFK to LHR this past Thursday in Premium Economy, tried but failed to get a mileage upgrade. Shortly thereafter I was offered dessert. Features. Virgin Atlantic unveils new A350 Upper Class suite. . Poor controls, difficult to get to the position you wanted, the privacy slider that’s somewhat pointless, the tray table issues, no storage. Once I was done with my sparkling wine I decided to order a passionfruit mojito, which was both tasty and adorably presented. I loved the level of detail they went into about the seat, down to explaining that you could watch the tail camera during takeoff. It appears that the Virgin Atlantic A350 will have a three class configuration:. Notify me of follow-up comments by email. “CHANGE PLEASE COFFEE” on the drinks menu? The great news is that unlike some other airlines that introduce new business class products, Virgin Atlantic isn’t blocking award seats on their new A350. Great review. The ground experience at Heathrow was (as usual) exceptional, the food good, and the service, save for a couple of blips, an absolute blast. AA trans-Pac has been pleasing, CX/Vietnam Airlines/Japan Airlines/Thai…etc. ... that’s even bigger than Virgin’s old Upper Class screens. Virgin Atlantic A350-1000 Business Class. Usually a middle pair would suffice but in this case it looks next to impossible to lean over or talk to the person next to you. The primary reason I fly Virgin like mad is because of their crews and ground staff. There’s good connectivity on board with a full flight WiFi bundle competitively proved at 26.95 USD. News. It was extremely windy on approach, and we swayed back and forth quite a bit. Virgin Atlantic A350 entertainment system. Boasting brand new Upper Class, premium economy and economy cabins, the new products have been much-anticipated. He chronicles his adventures, along with industry news, here at One Mile at a Time. I’ll be steering clear of VS. Used to fly VS all the time LHR-JFK/EWR and to SYD when they had that route. Stay connected via social media, or subscribe to our free email newsletter for tips on upgrading your travel and maximizing your miles! The flight was operated by a brand new Airbus A350, nicknamed Red Valvet. Why did you book a return in economy? The new style footrest only has a centre support (old style was left and right side brackets), which makes me question the durability. Brilliant screen size and resolution, and the “pilot cam” and “tail cam” plus side camera feeds are great if you aren’t in a window seat. And you are absolutely right about that small note re wear and tear. The Upper Class Wing continues from there with its own private security line. I did once book a JFK-LHR flight on day of departure, and only Econ was available. It is, however, certified for gate-to-gate operations so you are likely to have it out for the entirety of your flight. But I’m intrigued to see the comparison between this and the new BA Club Suite — which looks better on paper, although of course experience is everything. Virgin has 44 seats, Cathay around 46. Arrive: 4:20PM Service concluded with a fine afternoon tea with Eric Lanlard patisseries; way, way better than  BA’s offering on this route and the yuzu macaron was exquisite – wow! It never got in my way on that or my Virgin flight. Very comfortable, thanks largely to the bedding, and also thanks to the seat in general. Your Tarom and Virgin flight numbers had 1 3 and 9.. just jumbled up… What a coincidence. The first four economy class rows on Virgin Atlantic’s A350 will have extra legroom of 34 inches while the rest of the economy cabin will have … Boasting brand new Upper Class, premium economy and economy cabins, the new … Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Virgin Upper Class Cabin experience. Virgin Atlantic A350-1000 Upper Class. That pink lighting definitely doesn’t make the food look particularly appetising! Your email address will not be published. The seats are in a 1-2-1 reverse herringbone configuration and wow – what an improvement over the old product! On the way out I of course took the opportunity to snap a picture of the plane exterior, since there was no good way to do so at Heathrow. Immediately behind Upper Class is “The Loft,” which is Virgin Atlantic’s new lounge concept. Lucky I think the reason for the herringbone seats in the center section is that airlines can save a bit of space, since you don’t have to create the extra space to access the seat (since the seat points outwards into the aisle to begin with) that you need in a reverse herringbone seat. It’s a beautiful place with plenty of seating…, There’s even a perfect seat for an introvert in the corner. One Mile at a Time is owned by PointsPros, Inc. It was clear they were proud and excited about the new product, and their enthusiasm showed. The New Upper Class I didn’t actually sleep because I wasn’t tired and also wanted to get work done, so I instead just kept working. Which is kind of a shady way to score a cheap ticket…, @ JDS A big design flaw – but Virgin are retrofitting better ones, so they have acted fast on the feedback! The A350 is a beautiful aircraft, and the new Upper Class Suite is a huge step forward for Virgin, allowing it to compete again on the international business-class stage. New Virgin Atlantic Upper Class seat controls. Looks like a bizarre typo on their part. In some regards it looks superior ( minus the seat) to the recent AF F experience. I had assigned myself the seat in the last row on the right, 11K, while Tiffany was seated immediately in front of me. I was able to snap this nice shot of my aircraft, an Airbus A350-1000. Would You Fly With This Extremist Allegiant Air Pilot? Virgin Atlantic window business class seat A350. Thursday, October 31 The entertainment screen also slid out from the seat in front. I ordered a cup of earl grey to drink. Before I knew it we were under 90 minutes from landing in New York, at which point the crew came around to ask if I wanted to have a pre-landing afternoon tea. I used to be NYC based, and flew VS all the time. Virgin Atlantic has proper Upper Class bedding in the overhead bins, including excellent pillows, blankets, and mattress pads. But is the new aircraft any good? In this review, I’ll focus on Upper Class. The last VS flight I took I had a “choice” of exactly one seat — right next to the damn bar. In our new A350 planes, we've replaced the bar with "the Loft", a relaxing social area where you can settle in to watch a show or … There was no food or drinks in the lounge, with the exception of a fruit bowl. On all my flights the cabin crew seemed to just be going through the motions. Virgin Atlantic has unveiled details of its Airbus A350-1000 aircraft, which includes an entirely new Upper Class cabin, featuring a … Already waiting at my seat upon boarding was the menu. Time will tell. I wonder, as a side note, why the top of the menu page with coffee/tea says “Change Please Coffee”. There’s no controller for the entertainment, but rather it’s touchscreen. On the flip side, there’s now a good amount of storage in these seats; the predecessor product was particularly weak in this area. Obviously reviewing flights is a big motivator in taking these trips. Yes, I’ve also flown the Qatar QSuites this year, which made me giddy with excitement and satisfaction. Virgin Atlantic A350-1000 Upper Class cabin. I agree to most of it. Well said. Virgin Atlantic A350 Upper Class lavatory, Virgin Atlantic A350 Upper Class lavatory amenities. . We boarded through the forward door, where we were greeted by a chipper crew and pointed towards our seats. There are both USB and universal power outlets: I took champagne as a pre-departure drink: Takeoff was punctual and brisk, with a flying time of 7h20 in store for us. Oops, this content can't be loadedbecause you're having connectivity problems, Stay always informed and up to date with our breaking news alerts, the same as a recent Manchester-JFK 747 trip, The Race For Small: Why Long Haul Narrowbody Flights Are The Future, Norwegian Granted Lifeline As Shareholders Approve Rescue Plan, Southwest’s Prefered Plan Is To Remain A Boeing Customer, How Some Jet Aircraft Are Able To Land On Gravel Runways. Virgin Atlantic Airbus A350 Upper Class … In fairness, British Airways has hugely improved their business class catering, and I think the two airlines might just be tied in business class in that regard, or British Airways might even have the slight edge in that regard (I can’t believe I’m saying that!). Very surprised by Lucky’s review… and wonder how much he was (naturally of course!) Looks nice but doesn’t entice me to chose it over BA F on an A380 but might try it if I can’t get row 2 on a BA 747. Now let’s talk about a real highlight of the flight from the moment we boarded — the crew. The A350 has Virgin Atlantic’s signature ‘Vera’ in flight entertainment system. Another unique feature of the seat is the tray table. Seems pretty good to me. I get those that say that in J it is all about the seat. Never take Virgin. Virgin Atlantic has recently launched its new Airbus A350-1000 aircraft on its headline London to JFK route. I would love to enjoy the clubhouse and the A350. On sale this month, the airline’s first A350, named Red Velvet, will take to the skies from late summer 2019. In summary, a fine experience with Virgin. This site is for entertainment purposes only. All the window seats, on the other hand, were reverse herringbone seats, meaning they faced the window. It always looks a bit stingy it seems in what is being offered in the way of food, for the price it seems. Especially because of the good value redemptions to be had via Virgin’s Flying Club, this is a product I would highly … Service was excellent as always. (I asked the crew.) I flew Upper Class on my outbound trip to New York, and economy on the return. I can’t think of any court that would accept an airline’s claim for damages against someone who threw away the last bit of a ticket. Virgin Atlantic business class lunch — starter. So, how comfortable was the bed? If you read the review, he never says that the seat was bad or uncomfortable, only that there are some things he’d have done differently. Virgin Atlantic A350 Upper Class fruit bowl. The tray tables are (still) between the seats, so on one hand you can’t spread out as much if you have an empty seat next to you However, it also limits encroachment of your hip-space. The same would apply for the window seats but there you’d end up with a loss of a window view in the process. I’m booked on VS flight 9 from TLV-LHR-JFK in July 2020. It’s still a decent reverse herringbone seat, all things considered. I’ve never flown VA before or been to their clubhouse in LHR. 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Unfortunately, this door doesn’t close all the way, as you’d find on British Airways’ new Club Suite and other business class seats on Qatar Airways, Delta Air Lines and China Eastern. His videos have been viewed over 40 million times. Good luck to them.”. Not only was it my first time flying Virgin Atlantic in several years (and I love Virgin Atlantic), but it was also my first time experiencing their new Upper Class. Entertainment wise Upper Class boasts an 18.5″ high-definition touch display, that can be controlled using your own personal device or the provided controller. But the previous post pointing out all the problems with the new Virgin seat — especially including the problem Virgin Atlantic has a total of 44 Upper Class seats on the A350, all located between the first and second set of doors. All food items are complimentary. I fell asleep twice while waiting for the next course. I flew only a couple of weeks after their inaugural A350 flight – and the screens and panels already had scratches and cracks. Which is a nice thought, but Lucky wrote in his previous piece: Fortunately we were both through immigration in no time thanks to Global Entry, and with that our trip ended. It feels rare these days that a business class seat enters smoothly into service, and Virgin Atlantic’s new A350 Upper Class seat was no different. The taxi to the arrival gate took about 25 minutes — that’s because we had to hold short of a runway for about 15 minutes in order to cross it. Best Virgin Atlantic Upper Class Suite on an Airbus A350-1000 Top picks: 1A and 1K As per Nicky’s review of the Upper Class Suite on the A350 , you’ll probably be happy with any of the seats you sit in on an A350-1000 as “there was really not a bad seat in the house, although Row 1 definitely had an edge, as its … Some kind of annoyance motivator in taking these trips it never got in my window.! 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